Shipping Information
Thank you for choosing REPORTO COFFEE! We're committed to delivering your premium coffee products fresh and on time.
Processing Time
Orders are typically processed within 1-2 business days (Monday-Friday, excluding public holidays). You'll receive a confirmation email once your order has been shipped with tracking information.
Shipping Methods & Delivery Times
Hong Kong Local Delivery:
- Standard Shipping: 2-3 business days
Shipping Costs
Shipping costs are calculated at checkout. We offer:
-
Free Standard Shipping on orders over HKD $300 within Hong Kong
Order Tracking
Once your order ships, you'll receive a tracking number via email. You can track your package through our shipping partner's website.
Delivery Issues
If your order hasn't arrived within the expected timeframe, please contact us at reportocoffee@gmail.com with your order number, and we'll investigate immediately.
Contact Us
For shipping questions or concerns, please reach out to us. We're here to help ensure your coffee arrives fresh and ready to enjoy!