Shipping Information

Thank you for choosing REPORTO COFFEE! We're committed to delivering your premium coffee products fresh and on time.

Processing Time

Orders are typically processed within ONE WEEK. Roasted coffee are roasted on order once confirmed. You'll receive a confirmation email once your order has been shipped with tracking information.

Shipping Methods & Delivery Times

Door to Door Delivery:
Hong Kong Local: 1-2 business days
Macau: 2-4 business days
International: Please contact us directly

Shipping Costs

Shipping costs are calculated at checkout. 

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can track your package through our shipping partner's website.

Delivery Issues

If your order hasn't arrived within the expected timeframe, please contact us at info@reportocoffee.com with your order number, and we'll investigate immediately.

Contact Us

For shipping questions or concerns, please reach out to us. We're here to help ensure your coffee arrives fresh and ready to enjoy!