SHIPPING & DELIVERY

Shipping Information

Thank you for choosing REPORTO COFFEE! We're committed to delivering your premium coffee products fresh and on time.

Processing Time

Orders are typically processed within 1-2 business days (Monday-Friday, excluding public holidays). You'll receive a confirmation email once your order has been shipped with tracking information.

Shipping Methods & Delivery Times

Hong Kong Local Delivery:

  • Standard Shipping: 2-3 business days

Shipping Costs

Shipping costs are calculated at checkout. We offer:

  • Free Standard Shipping on orders over HKD $300 within Hong Kong

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can track your package through our shipping partner's website.

Delivery Issues

If your order hasn't arrived within the expected timeframe, please contact us at reportocoffee@gmail.com with your order number, and we'll investigate immediately.

Contact Us

For shipping questions or concerns, please reach out to us. We're here to help ensure your coffee arrives fresh and ready to enjoy!