Shipping policy

Shipping Information

Thank you for choosing REPORTO COFFEE! We're committed to delivering your premium coffee products fresh and on time.

Processing Time

Orders are typically processed within 1-2 business days (Monday-Friday, excluding public holidays). You'll receive a confirmation email once your order has been shipped with tracking information.

Shipping Methods & Delivery Times

Hong Kong Local Delivery:
SF Express: 1-2 business days

Macao Delivery:
SF Express: 2-4 business days

Shipping Costs

Shipping costs are calculated at checkout.

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can track your package through our shipping partner's website.

Delivery Issues

If your order hasn't arrived within the expected timeframe, please contact us at reportocoffee@gmail.com with your order number, and we'll investigate immediately.